
ATM rebooting
When I pulled up to this ATM I noticed the familar BIOS info loading on the screen. I quickly realized the ATM was starting up and decided to stick around and wait until it was ready for me to use it. A few moments later the ATM started to reinstall Windows XP in what appeared to be an attempt to repair itself. Pretty cool right?
A few moments later the repair process finished but the system never came back and the ATM returned to the boot menu and started the whole process again. It was stuck in a loop!
The bottom line here is that the user experience was designed very poorly. it would have been nice to see some type of splash screen while the ATM boots up instead of displaying all kinds of critical info to its users.